1. Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.
2. Description of Services
Our platform provides Customer Relationship Management (CRM) and AI-powered chatbot solutions to help businesses enhance customer interactions and streamline operations.
3. User Accounts
- You must register for an account to use our services.
- You are responsible for maintaining the confidentiality of your login credentials.
- You must notify us immediately of any unauthorized access to your account.
4. Subscription and Payment
- Our services are provided on a subscription basis. Fees are outlined on our pricing page.
- All payments are non-refundable unless otherwise stated.
- We reserve the right to change subscription fees with prior notice.
5. Use of Services
You agree to use our services only for lawful purposes and in compliance with these Terms. You may not:
- Use our services to transmit harmful or illegal content.
- Reverse engineer or attempt to access the underlying software code.
- Engage in activities that interfere with or disrupt the services.
6. Data Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle your data.
7. Intellectual Property
All content, trademarks, and software provided through our services are owned by us or our licensors. You may not copy, modify, or distribute any part of the service without our prior written consent.
8. Termination
We reserve the right to suspend or terminate your access to the services for any violation of these Terms or other lawful reasons. Upon termination, your access to the services will cease immediately.
9. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim.
10. Governing Law
These Terms are governed by the laws of Malaysia. Any disputes will be resolved in the courts of Malaysia.
11. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the services constitutes your acceptance of the revised Terms.